Customer Success Manager

Onboard, train and grow our customers. Own a book of business of mid-market AI customers across North America.

What you’ll do

• Own onboarding for new mid-market customers
• Run quarterly business reviews + expansion conversations
• Be the customer's voice inside Winzone (product, support)
• Hit gross + net retention targets

What we’re looking for

• 3+ years in CS at a B2B SaaS company
• Strong technical aptitude — can demo AI products confidently
• Excellent written + spoken English
• US work authorisation

What we offer

• Remote work
• Health insurance
• 401(k)
• Stock options